Terms and Conditions & Privacy Policy

Terms and Conditions

Uni-Draulik welcomes you to its Websites (“Uni-Draulik Sites” “Websites,” or “Sites”). Please read these terms of use (“Terms of Use”) carefully before using our Websites. By browsing on Uni-Draulik Sites, you acknowledge and accept all the Terms of Use contained herein as well as those contained in the Policy regarding the use of personal information of Uni-Draulik Website Users and Visitors (“Policy”).

These Terms of Use and the Policy constitute a binding legal obligation between you and Uni-Draulik (“Agreement”). This Agreement is effective for an indefinite period as of the time you first access one of our Websites. Only we, at our sole discretion and without prior notice, can modify the present Terms of Use and the Policy.

If you do not agree with the Terms of Use or the Policy, please do not browse or consult the content of Uni-Draulik Websites. You are responsible for regularly reviewing the Terms of Use and Policy.

General remarks

Customers subscribing to any of our services have access to our online customer centre (“Uni-Draulik Interactive Services”). At all times, you remain responsible for your user names, passwords, and all transactions and account modifications made via our customer Centre or Webmail.

We make no guarantee as to the future availability of present Uni-Draulik Sites or Interactive Services. We reserve the right to interrupt them at any moment, at our sole discretion and that without prior notice. We assume no responsibility for prejudice or inconvenience resulting from the termination or interruption of present Websites or Interactive Services.

Use of Websites

You may display these Uni-Draulik Websites and, subject to any expressly stated restrictions or limitations relating to specific elements of the Sites, make electronic copies, download, or print portions of the content from various areas of Uni-Draulik Websites exclusively for your personal and non-commercial use.

Harassment in any manner or form on Uni-Draulik Websites or any of our Interactive Services, notably use of obscene or abusive language in chat areas or emails to Uni-Draulik Technical Support or Customer Service, is strictly prohibited. Identity theft, including of our employees, hosts, representatives, or other members of or visitors to Uni-Draulik Websites or our Interactive Services, is prohibited. You are not permitted to upload, disseminate, share, transmit, or otherwise publish documents or messages on the these Sites that are of a defamatory, obscene, threatening, or abusive nature, which could undermine the privacy or damage the integrity or reputation of others, or that are otherwise inadmissible or constitute or encourage a criminal offence. Moreover, you are not permitted to upload commercial content on Uni-Draulik Websites or use the Sites or Interactive Services to solicit others to adopt or become members of any other commercial online service or other organization.

Without limiting the generality of the foregoing, you are expressly prohibited from: (a) the co-branding or reproduction in part or in whole of Uni-Draulik Websites (b) sublicensing or reselling any data you receive from Uni-Draulik Websites; (c) using or allowing third parties to use any data you obtain from Uni-Draulik Websites; (d) using any such data in order to provide any service or product not specifically authorized in the present Terms of Use, whether personally or through a third party; or (e) disassembling, decompiling, reverse engineering, modifying, or otherwise altering any such data without our prior consent. Consent may be withheld at our sole discretion.

Trademarks and copyright

The entire contents of these Websites, including but not limited to text, design, graphics, interfaces, and code, as well as the selection and arrangement thereof (the “Content”), is the property of Uni-Draulik or its indicated owner, and is protected by copyright laws. It is strictly prohibited to reproduce, copy, publish, redistribute, transmit, or otherwise use the Content without our prior written consent.

All trademarks, registered or not, and all trade names (collectively the “Trademarks”) contained in these Websites are our property, or that of respective owners that have granted us rights and licences to use their Trademarks.

Netiquette

In order to make the experience of navigating the Site as enjoyable as possible for everyone, use of the Site’s online communication services must at all times be in compliance with these Terms of Use. All of your actions while participating in the forums, chat rooms, and, more generally, any page of the Site where you can post comments, express yourself, contribute and enrich the online content with your elements, including, without limitation, any post, note, data, comment, addition, animation, article, publication, text, link, hyperlink, hypertext, photo, image, file, video, music, audio and/or video element, webcasting and, more generally, any information or content generated by you in any form whatsoever (hereinafter “Contribution”) must at all times be in compliance with the Terms of Use.

Submissions

In submitting any notes, messages, message board posts, ideas, suggestions, concepts, or other material via Uni-Draulik Websites, you thereby assign all your rights to this material to us, and waive all moral rights related to this material for the terms of the rights on a perpetual, irrevocable, and worldwide basis. Consequently, you give us the right to publish this material in any form, including for promotional and advertising purposes.

Links to other sites

We aim to provide enhanced value to you, our visitors. As such, we may provide links to other websites that are owned and operated by a third party. As these sites are owned and operated by third parties not affiliated with us, we wish to notify you that we have no control over these sites, including with regard to data collection and privacy practices, which are separate and independent from our own. Consequently, we cannot be held liable and offer no guarantee whatsoever as to the accuracy, timeliness, or completeness of the information contained on these websites.

The inclusion of links on our Sites does not imply that we sponsor, endorse, are affiliated or associated with, or have been legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted material displayed on or accessible through linked sites.

We encourage you to share any comments you may have concerning the external links on our Websites by contacting Uni-Draulik Customer Service by email at info@unidraulik.ca

Disclaimer / Limitation of Liability

Though we strive to keep the information contained in the present Sites accurate and up to date within commercially feasible limits, errors and omissions may occur. We do not make any guarantees or claims relating to the accuracy or completeness of the Content of these Websites and Interactive Services, or the content of any other Website or external site.

The present Uni-Draulik Websites and Interactive Services, as well as the Content, information, services, and products they contain or give access to, including text, graphics, and links, are provided “as is” and without warranty of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, whether express or implied, including but not limited to, implied warranties of quality or fitness for a particular purpose, non-infringement, and freedom from computer viruses, and warranties arising from established commercial practices or implementation practices. We do not declare or guarantee that the functions in these Sites or Interactive Services will remain in effect or free of errors or defects and faults. We do not make any guarantees or claims relating to the use of the materials contained within the present Websites or Interactive Services.

In no event shall we be held liable for any direct, indirect, special, or punitive damages or monetary loss, even if we have been previously advised of the possibility of such damages, whether in an action under contract, an extra-contractual action, or a civil suit, or by any other legal remedy arising from or related to the use, the inability to use, or the implementation of services or products offered and messages contained in the present Sites or Interactive Services. These limitations shall apply notwithstanding any failure of any limited remedy available at law.

Confidentiality

We are Uni-Draulik and DR-Fabrication, designers and distributors of hydraulic systems and components whose mission is to improve the productivity of our customers in a safe and efficient manner through innovative industrial solutions, while offering growth. and opportunities to our employees. We thus ensure the profitable growth of our clients and our establishments. A subsidiary of Singer Industrial, we represent a network of more than 1,500 employees and managers dedicated to the success of each of its stakeholders, both internal and external.

This privacy policy applies to personal information that each of the Quebec entities in our group collects, uses, holds and discloses through our website and other interactions with our customers, potential customers, suppliers and employees.

Types of information we collect

We receive personal information from our customers, potential customers, suppliers and employees. The following examples illustrate the different types of information we collect and how we use it. Below is described :

the context
the type of data we collect
and the main purpose of data collection and use
Information regarding customers, potential customers and suppliers
We collect the name and contact information of our customers, and those of their employees with whom we interact.
We use this information to communicate with our customers, potential customers and suppliers in the normal course of our business regarding, for example, our services and billing.
Monitoring Using Cookies and First Party Cookies
We may use cookies and clear GIFs. “Cookies” are small computer files that a website places on a computer’s hard drive when viewing a website. Clear GIFs are virtually invisible graphics that allow us to track when a web page opens and is displayed.
We use this information to make our websites work properly and to better understand how users interact with our websites.
We use third-party service providers such as Google and YouTube to support the content that appears on our websites and provide us with analytics. As part of our user service agreement with these third party providers, we must allow them to place cookies, some of which may collect information about you which they may then use to track you when you visit other sites.
Our partnerships with third-party service providers allow us to optimize our web content. We allow cookies on our websites to participate in behavior-based advertising, which allows us to personalize our advertisements to match the interests of our users.
Interconnectivity through email
If you receive emails from us, please be aware that we use tools to capture data about when you open or interact with our messages.
We have a legitimate interest in understanding how you interact with the messages we send.
Employment
If you respond to a job offer or if you become one of our employees, please note that we collect the information necessary to process your application or maintain your employment. This could be, for example, your social security number. It is mandatory to provide this information for employment.
We use information about our current employees to fulfill our obligations as an employer (e.g., processing paychecks). In some cases, we have a legal obligation or right to collect information about our employees, including in some cases health and well-being information. We also use certain employee information to properly manage our staffing and administer our workforce. We use information about job seekers to process their applications.
Feedback/Support
If you provide feedback or contact us for support, we will collect your name and email address, and any other content you send to us, to respond to you.
We will use this information to respond to your inquiry or request for information.
Distribution list
We may include you in our distribution list if you provide us with your contact information. Where applicable, we will collect your email address or postal address.
We will use the information we collect to send you communications.
Investigations
If you participate in a survey, we will collect the information you provide to us through the survey. If the survey originates from a third party service provider, the policy of that third party will apply to the collection, use and disclosure of information about you.
If we decide to release a survey, we will use the information we collect to better understand the opinions of those surveyed.
Web logs
We collect information about your computer such as browser type, operating system, internet protocol address (IP address, a number automatically assigned to a computer when the Internet is used), domain name, click activity, referring website and/or timestamp for visitors.
We monitor our networks and visitors to our websites.

In addition to the information we collect from you, we may also receive information about you from other sources including third parties, business partners, our affiliates or publicly available resources. For example, if you apply for employment or become employed, we may perform a reference check.

Use and processing of information

In addition to the purposes and uses described above, we use information for the following purposes:

To identify you when you visit our websites.
To provide products and services to your business or employer.
To improve our service and product offerings.
To perform analyses.
To respond to support requests, job posting inquiries, or other requests.
To send marketing and promotional materials, including information about our products and services, sales or promotions.
For internal administrative purposes and to manage our relationships.
For other purposes disclosed to you when you provide the information or with your consent.

Although the sections above describe our primary purpose for collecting information, it should be noted that in many cases our purposes are multiple. For example, if you purchase a product from us, we collect your information in order to process your order, but we also collect it based on our legitimate interest in understanding who our customers are and what services we perform on their behalf. Therefore, depending on the context, our collection and processing of your information will be based on your consent, on the need we have to carry out the services requested of us, on the obligations that the law imposes on us and/or on our legitimate interest in carrying out our activity. You may opt out of the use of your personal information for secondary marketing purposes by contacting us at the address provided below.

Information Sharing

Aside from specific situations mentioned elsewhere in this policy, we disclose information in the following cases:

Affiliates and Acquisitions. We may share certain information with our affiliates (e.g., sister companies, parent companies, subsidiaries, joint ventures or other companies under common control). If another company acquires our business, operations or assets, we will also share information with that company.
Other cases of disclosure with your consent. We may ask you if you would agree to us sharing your information with unaffiliated third parties who are not mentioned in this policy.
Other cases of disclosure without your consent. We may disclose information in response to subpoenas, warrants, discovery requests or court orders, or in connection with any process, to comply with applicable laws or otherwise as permitted by law. We may also share your information to assert or exercise our rights, conduct an investigation, prevent or act in the context of possible illegal activities or suspected fraud, guarantee the safety of people and property, respond to a violation of our policies, or comply with your request regarding the shipment of products or the provision of service through an intermediary.
Service Provider. We may share your information with service providers. Among other things, service providers may help us administer our websites, conduct surveys, provide technical support, process payments, and fulfill orders. We use commercially reasonable efforts to ensure that our service providers implement safeguards to protect the confidentiality of your personal information.

Your options

Promotional emails. You may choose to provide us with your email address to allow us to send you promotional messages. You can stop receiving promotional emails by following the unsubscribe instructions in the emails you receive or by contacting us at the address provided below. Please be aware that your decision to unsubscribe from promotional emails will remain in effect until you consent to receive communications again. Proof of your consent can be provided by submitting a new contact form. If you choose not to receive promotional emails, we may continue to send you service communications.
Access to your personal information. If required by law, we will give you access to the personal information we have about you. You may request access to your personal information by contacting us in writing at the address provided below. Records containing the personal information we collect will be stored in our offices or servers, or those of our service providers. These files will only be accessible to our employees or those of our service providers who need to consult them for professional reasons.
Modification of personal information. You can contact us at the address provided below to ask us to amend your personal information.
Retention and deletion of your personal information. We usually retain personal information that we collect on our own behalf for the period necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by law. You may request information about how long we retain a particular type of information, or request that we delete your personal information, by contacting us at the address below.
Revocation of Consent or Objections. You can revoke your consent to the processing of your personal information (where the processing is based on your consent) or object to its processing (where the processing is not based on your consent) by contacting us at the address indicated below. below. If you revoke your consent or object to the processing, we may no longer be able to provide our services to you. In some cases, we may restrict or deny your revocation/objection request if the law allows or requires us to do so, or if we are unable to conclusively verify your identity.
Online tracking. We do not currently recognize automatic browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

How do we protect your personal information?

No method of online transmission or electronic storage is completely secure. Although we will do our utmost to protect your personal information from unauthorized access, use or disclosure, we cannot guarantee the absolute security of your personal information. If we are required by law to notify you of possible unauthorized access to your personal information, we will do so electronically, in writing or by telephone, if permitted by law.

Miscellaneous

The following additional information concerns our privacy practices :

Transmission of information to other countries. By submitting your personal information to us, you agree to the transfer, storage and processing of it outside your country of residence, including, but not necessarily limited to, the United States or Canada. If you would like to know more about how we strive to apply the privacy principles that apply in a specific jurisdiction to data that is transferred to another jurisdiction, you can contact us using the contact details below.
Change to our privacy policy. We may change our privacy policy over time. Generally, if our policy is materially changed, the policy in effect at the time you submitted your personal information to us will continue to govern that information unless we receive your consent to the new privacy policy.

Contact Details

If you have any questions, comments, or complaints regarding our privacy practices, please contact us at the corresponding address below. We will attempt to respond to your requests and provide you with additional privacy information.

By email : rh@unidraulik.ca
By phone : 866-659-2995
By regular mail : 2995, Kepler Ave, Québec (Qc) G1X 3V4

Applicable laws

These Terms of Use are governed by applicable laws in the province of Quebec. Any dispute that may arise is to be submitted to the competent province of Quebec tribunals in the judicial district of Quebec. Should any provision in these Terms of Use be found invalid by a competent tribunal, it will not affect the validity of the other provisions. The invalid provision will simply be dissociated from the other provisions in these Terms of Use, which will remain in force.

If you suffer any prejudice whatsoever or disagree in any way with the provisions in the present Terms of Use, your only recourse is to leave this Website.

These Terms of Use and any and all other legal notices posted on the Website constitute the totality of the Agreement between you and us respecting the use of this Website and its Content.

Privacy Policy

Date: 2/3/2026

This Privacy Policy (“Policy”) describes how Singer Equities, Inc., a Virginia corporation, and its subsidiaries, affiliates, and related companies collectively, “Company”, “we”, “our”, or “us”) collects, processes, retains, and discloses personal data about you through our website(s), application(s), product(s), and service(s) (collectively, “Services”) and our practices for using, maintaining, protecting, and disclosing such information.

This Policy applies to information we collect through the Services or in related communications, including e-mail, text messages, chat, and other electronic messages.¹ We may have or implement additional or different privacy policies other than this Policy that are specific to certain users, customers, features, services, or activities.

By using or interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Policy. We reserve the right to update this Policy at any time, and we will provide notice of any such changes as required by law. The date the Policy was most recently updated is identified at the top of the page, which is noticeto you of any update to the Policy. You acknowledge and agree that it is your responsibility to review the Policy periodically and to be aware of any updates. Your continued use of the Services after such updates constitutes your acknowledgement of the modified Policy and agreement to abide and be bound by such modified Policy.

Personal Data That We Collect or Process

“Personal data” or “personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, e-mail address, telephone number, home address, or payment information (for example, account information such as name, postal address, and e-mail address, credit card number, social security number, or any other identifier we may use to contact you online or offline). If required under applicable law, we will collect and process personal data constituting sensitive data only with your consent. If you choose not to provide or allow us to collect such information, we may not be able to provide you with certain features, services, or information.

The types and categories of personal data we collect or process include²:
Account and contact information, including name, address, e-mail address, phone number, and other contact information you provide us.
Payment information, including information about credit cards, debit cards, electronic payments, and other payment methods.
Account history, including information about your account, transactions, purchases, or order history.
Demographic information, including your age, gender, income level, education, or family or marital status.
Location information, including general geographic location such as country, state or province, or city.
Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
Content and information you elect to provide as part of your profile or in any reviews or feedback you make through the Services or e-mails, chats, or other communications sent to us.
Identity document information, such as Social Security and driver’s license numbers.

We also collect non-personally identifiable information, including³:

Statistical or aggregated data that does not directly identify a specific person, from which we may derive from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information about your internet connection and usage details about your interactions with the Services, such as clickstream information (including date and time), products that you view or search for, page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.

If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

You may make requests to access and correct your personal information and privacy preferences by writing us at the information set forth below under “Contact Information”.

Children’s and Minors’ Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

How We Collect Your Personal and Other Data

We collect information about you when you interact with our Services, such as when you create or update an account, place an order or make a purchase, participate in surveys or promotions, or create, upload, download, or post content via the Services.

In order to improve our Services and to deliver a better and more personalized experience, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use. You may opt out from use of some or all these automated technologies, or to receive an alert you when these files are being sent, through your browser settings, though this may impact your ability to use some Services features as a result. We may also use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services, which is commonly known as behavioral tracking.

When you interact with the Services, third parties may collect or use automatic collection technologies to collect information about you or your device. These third parties may include advertisers, ad networks, ad servers, analytics companies, device manufacturers, and internet or mobile service providers. These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

We may receive personal data about you from other sources and use that data independently or combine it with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as payment processors. We also may receive personal data from service providers that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
Fulfill and manage purchases, orders, deliveries, payments, returns, and exchanges.
Communicate with you about appointments, events, and updates.
Improve or modify our Services, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them. Our analysis may include the use of technology like artificial intelligence, machine learning, and large language models, which may include training these models or sharing with third parties for training.
Fulfill our obligations and enforce our rights arising from any agreements, including for billing and collection.
Notify you when Services updates are available and about changes to any products or services we offer or provide through them.
Engage in or evaluate potential corporate transactions, such as for mergers, acquisitions, reorganizations, and other corporate transactions.
Contact you about goods and services that may be of interest to you.

Disclosure of Information

We may disclose aggregated information, and information that does not identify any individual, without restriction. We may also disclose personal data: (i) with third-party service providers who perform services on our behalf, such as payment processing, website hosting, and data analysis; (ii) if required by court order, legal process, law, or in response to valid requests by public authorities, governmental authorities, or regulatory agencies; (iii) in the interest of safety or to protect rights and property; and (iv) with your consent.

State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain.
Opt Out. You may request that we do not use your personal data for targeted advertising, profiling, and sales.

To make a request regarding the above-mentioned rights, please submit your request to privacy@singerindustrial.com. To appeal a decision regarding a request, please submit your request to privacy@singerindustrial.com.

The exact scope of the above-mentioned rights and exceptions thereto vary by state law, and accordingly, we may have no obligation under applicable law to fulfill your request.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. Specifically, e-mail, text messages, and other electronic messages may not be secure, and you should carefully decide what information you send to us via such communication channels. Any transmission of personal data is at your own risk. The safety and security of your information also depend on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data

We keep the categories of personal data described in this Policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Contact Information

To exercise your rights, assert a complaint, or ask questions about this Policy or our privacy practices, please contact us at:

Singer Equities, Inc.
10704 Composite Dr.
Dallas, TX 75220
privacy@singerindustrial.com